• About us

    ■ Brand concept Welcome to Velia! We deliver the latest trends through social media, and you can enjoy shopping anytime, anywhere. ■ Materials and design Made of 925 silver, it...

    About us

    ■ Brand concept Welcome to Velia! We deliver the latest trends through social media, and you can enjoy shopping anytime, anywhere. ■ Materials and design Made of 925 silver, it...

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★About shipping and delivery★

・This is an accessories shop that caters to people with metal allergies.

・Orders placed before 3:00 p.m. will be shipped on the same day.

Orders under ¥3,000 are ¥250 nationwide, with tracking available in 1-3 days (excluding Sundays).

・Product shipping fees and delivery methods are as follows:

Free domestic shipping on orders over ¥3,000.

・We apologize, but we cannot specify dates and times.

・Although we are an accessories store that caters to people with metal allergies, we cannot guarantee that everyone will not have an allergic reaction.

・If you experience an allergic reaction, please refrain from using the product.

・We generally do not accept returns unless the product is defective.

Returns are not accepted if the product is different from what you expected.

・You can also contact us via the official LINE.

If you are calling the official LINE, please send us your name, phone number, the name of the ring you would like to exchange, and your Kiri size.

*925 silver may discolor due to sweat, cosmetics, perfume, etc. After use, gently wipe with a soft cloth and store.

Velia high quality products

VELIA is a "skin-friendly" accessory brand that uses 925 silver. All accessories in our store are made of 925 silver. They are gentle on the skin and can be used safely at any time by people with metal allergies.

A wide selection

Our store has a wide variety of products and a wide range of designs, suitable for all occasions, from casual everyday use to formal occasions.

Artificial Customer Support

Our expert staff is always available to provide chat support. If you have any questions or requests, please feel free to contact us by clicking the "Chat" button. We value our customers' opinions above all else.

Express delivery

Delivery within Japan is as fast as the next day. For details, please see our delivery information.

Silver jewelry maintenance

[How to wear]

*Please remove the mask when doing housework, bathing, or exercising to prevent oil stains, sweat, chemicals, etc. from getting on it.

*Do not store with other jewelry to avoid wear caused by differences in hardness between jewels and metals.

*Check the condition of your silver accessories regularly, and if you notice any signs of oxidation or wear, perform maintenance immediately.

[Cleaning method]

*How to wipe with a silver cloth: Simply wipe with a special silver cloth after use to restore the shine of new products.

*How to use a silver cleaner: For stains that cannot be removed with a cloth, use a commercially available silver cleaner (silver cleaning solution).